Tool Use
Amazon
Amazon Our largest selling platform Amazon. Amazon (Amazon), is one of the largest online e-commerce companies in the U.S. We have many shops selling on their platform such as Fezibo/Tespo/EleTab/Tyhoe/Aforth/Fanry etc. The following is the interface
Shopify
Shopify. 1. Introduction to Shopify (DTC (Direct to Customer) model of e-commerce channel). Shopify is a one-stop SaaS model e-commerce service platform that provides e-commerce sellers with the technology and templates to build online shops and mana
Walmart
Walmart One of our sales platforms Walmart. Walmart is one of the US e-commerce platforms. Customers can search for product names/CubiCubi shops through the Walmart webpage and click through to see details of our products.
Wayfair
Wayfair is one of our sales platforms Wayfair:. Wayfair is one of the US e-commerce platforms where customers can search for product names/Fezibo shops through the Wayfair webpage and click through to see details of our products.
Fezibo Website
D2C. Our independent website sales platform D2C. Fezibo, our own independent website platform, sells products in the USA, UK, France, Germany and other European and American countries. > Through the home page, customers can access various policy info
ECCANG
ECCANG. 1. Introduction. The order management system is used to view order information. For example, order number, corresponding product name (ERP SKU/platform SKU/store name), purchase date, purchase quantity, delivery information (delivery channel/
Gorgias
Gorgias. 1. Introduction. The Customer Complaint System (https://y.gorgias.com/) is used to reply to customer complaint emails/messages and to view the performance of various customer complaints. 2. Description of common functions. > Responding to cu
Chatra
Chatra is the online chat tool currently used by shopify. The features of the tool are described below https://chatra.com/help/. Tag 🏷1: Set account status. Offline: An offline status where the customer is not visible to the online channel on the fr