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Damage problems
Gather information Identify the problem
Step 1: Gather information Identify the problem. > Reference Templates. 【Reference Template】. Hello,. Thanks for reaching out to Fezibo Customer Service. We hope you’re doing well. Would you please provide us with your email address? We will then imm
Refund for quality issue
If it's a FBA order, what do we do?. How do we judge whether it's damaged during transport?-Damage caused during transport refunding rules can be seen in “violent shipping"： https://knowledge-article.gorgias.help/en-US/violent-shipping-118289. a. The