Error code-JCHUpdated 3 years ago

Factory-JCH

Controller mode（M9）:

Manual Reset

1. Press and hold both ⬇️ and ⬆️ simultaneously for 7 seconds until the controller displays "RSt", release both buttons.
2. Press and hold both ⬇️ and ⬆️ simultaneously for 7 seconds until the controller displays the desk's current height,
3. Release both buttons to complete the reset.

Note: When the controller is displaying "RSt", press and hold both the ⬇️ and the ⬆️ simultaneously
for 10 seconds until the desk reaches its lowest height and displays its current height.

· Error code and troubleshooting:

*If solution 1 is not implemented, then solution 2 is implemented, and if solution 2 is still not implemented, then solution 3 is implemented.

Garbled code	RST	HOT	F01	F03
Display Error
Gorgias Reply Template	【升降故障】Fezibo JCH MDW-乱码-重置-Error Codes-Reset RST/ASR/rst/AST/R5T/rST	【升降故障】Fezibo JCH MDW-乱码-HOT	【升降故障】Fezibo JCH 单电机-乱码-重置 Error Codes-Reset F01/F02/F03/F04	【升降故障】Fezibo JCH 单电机-乱码-重置 Error Codes-Reset F01/F02/F03/F04
Code meaning	The controller cannot find the original starting point, indicating that a mechanical reset is required	Controller overheating protection	Overload during lifting and lowering	Motor signal abnormal, enter a protection program
Solution 1	Manual reset	Power off and leave for 18 minutes more	1. Remove obstructions from the table and under the table 2. Check that the table legs are not stuck 3. Mechanical reset (Reset)	1. Re-plug the table leg and hand control cable to ensure proper connection 2. Manual reset
Solution 2	If converted to other garbled codes Refer to other messy code handling solutions	-	Replenishing generator table legs	Replacement hand controls
Solution 3	-	-	-	Replenishing generator table legs

Controller mode 2 （M6）:

Manual Reset

       1. Press and hold the “Down” key for 5 seconds, and the digital display shows “RST”. 
       2. Release the key and then press and hold the “Down” key to reset.

Error code and troubleshooting:

*If solution 1 is not implemented, then solution 2 is implemented, and if solution 2 is still not implemented, then solution 3 is implemented.

Garbled code	RES/RST	HOT	E07
Display Error
Gorgias Reply Template	【升降故障】JCH M6 手控器复位（RST、AST、E07）JCH M6 Controller Troubleshooting	-	【升降故障】JCH M6 手控器复位（RST、AST、E07）JCH M6 Controller Troubleshooting
Code meaning	The controller cannot find the original starting point, indicating that a mechanical reset is required	Controller overheating protection	Motor signal is abnormal, enter a protection program
Solution 1	Manual reset	Power off and leave for 20 minutes more	1. Re-plug the table leg and hand control cable to ensure proper connection 2. Manual reset
Solution 2	If converted to other garbled codes Refer to other messy code handling solutions	-	Replacement hand controls
Solution 3	-	-	Replenishing generator table legs

Controller mode 3 （H1）:

Manual Reset

      1. Press and hold the “Down” key for 5 seconds, and the digital display shows “RST”. 
       2. Release the key and then press and hold the “Down” key to reset.

Error code and troubleshooting:

*If solution 1 is not implemented, then solution 2 is implemented, and if solution 2 is still not implemented, then solution 3 is implemented.

Garbled code	RST	HOT	E07
Display Error
Gorgias Reply Template	【升降故障】JCH M6 手控器复位（RST、AST、E07）JCH M6 Controller Troubleshooting	-	【升降故障】JCH M6 手控器复位（RST、AST、E07）JCH M6 Controller Troubleshooting
Code meaning	The controller cannot find the original starting point, indicating that a mechanical reset is required	Controller overheating protection	Motor signal is abnormal, enter a protection program
Solution 1	Manual reset	Power off and leave for 20 minutes more	1. Re-plug the table leg and hand control cable to ensure proper connection 2. Manual reset
Solution 2	If converted to other garbled codes Refer to other messy code handling solutions	-	Replacement hand controls
Solution 3	-	-	Replenishing generator table legs

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