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Solutions - Limited lifting heightUpdated 3 years ago

Limited lifting height

 

1. Definition

 

A table that has been unknowingly set by the customer with an up/down limit that causes the table to rise or descend to the height of the limit and then not continue to rise or descend.

 

This is often described as the inability to raise or lower beyond a certain height, the inability to reach a memory position, etc.

 

2. Treatment options

 

Refer to the operating instructions in each product manual and provide the customer with instructions on how to release the upper and lower limits.

 

HEZ

 

 

 

DWK

 

AGE

 

 

 

3. Common Gorgias templates

 

【升降故障】DWK-手控器 数显无变化-上升/下降到某一高度后无法继续上升/下降-恢复出厂设置 factory reset

【升降故障】JCH-手控器 数显无变化-上升/下降到某一高度后无法继续上升/下降-取消高低位限制

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