Request a gift or fridge stickerUpdated 3 years ago
Request a gift/fridge sticker
The packaging of the products we send to our customers comes with a small gift of a fridge sticker with a note on the gift: post a message @FEZIBO on Facebook or Ins with the fridge sticker and contact us to receive a mystery gift.
So when a customer inquires about this kind of thing, please do the following.
- 1. Categorize the case as follows.
Case Categories | |
Level 1 Classification | Other/operational issues |
Secondary Classification | Asking for gifts |
Three-level classification | Request a gift/fridge sticker |
Problem description | Brief description of the problem encountered by the client |
2. Confirm the product purchased by the customer and perform the following actions.
① If the customer buys a whole table, the gift will be a balancing cushion (if the customer already has a balancing cushion, consider sending a 20 dollar e-gift card)
②If the customer buys a frame, the gift will be a 10 dollar gift card.
③If the customer buys a balancing cushion, the gift will be a 5 dollar gift card.