Product specificationsUpdated 3 years ago
Product specifications
When a customer inquires about the dimensions of various parts of a product and various specifications, please do the following.
- 1. Categorize the cases as follows
Case Categories | |
Level 1 Classification | Other/operational issues |
Secondary Classification | Product specifications |
Three-level classification | / |
Problem description | Brief description of the problem encountered by the client |
2. Refer to the manual on the right side of Gorgias and send the installation manual to provide information to the customer (if you do not have the manual pop-up, please contact Li Yu to add it)
Or go to the product front-end sales page and provide information to the customer.