New requirementsUpdated 3 years ago
New requirements
1:If a customer asks if we have a physical store, we need to inform the customer that we do not have a physical store yet. Customers can purchase our products online.
2:When customers provide feedback and suggestions for improvements to the product, we need to collect and record the feedback for later development and improvement. Please do the following.
- 1. Please record such issues consistently as.
Case categories | |
Complaint type | Before-sales |
First class | Product suggestions |
Second class | New requirements |
Third class | / |
Problem descriptions | Inform us customer’s feedback and sugguestions |
2. Thanks to customer feedback, we will investigate and make improvements later, then close the case.