New Product ReviewsUpdated 3 years ago
New Product Reviews
When a customer asks/indicates that he/she can participate in our test or evaluation activities and would like to receive a corresponding discount/offer, please do the following.
- 1. Categorize the case as follows.
Case Categories | |
Level 1 Classification | Other/operational issues |
Secondary Classification | Asking for gifts |
Three-level classification | New Product Reviews |
Problem description | Brief description of the problem encountered by the client |
2. Refuse customers. In the current e-commerce context, buyers are forbidden to ask customers for positive reviews through new product reviews, so we need to politely refuse customers' requests to participate in reviews. For example, the reply template: [New product review] politely reject the customer.